COPC

OCTOBER 26, 2023

Quiq is an industry leader in LLM-powered conversational AI. Crafting LLM AI Assistants: Roles, Process and Timelines Using the latest AI may seem as easy as developers using APIs in commercial LLM options like OpenAI. But it’s much more than enlisting engineers to call LLM APIs.

Technology 78

Technology Customer Experience APIs Consulting 78

AWS Machine Learning

AUGUST 4, 2023

The SageMaker Projects template for Salesforce – We launched a SageMaker Projects template for Salesforce that you can use to deploy endpoints for traditional and large language models (LLMs) and expose SageMaker endpoints as an API automatically. He has previously worked in the financial services industry in New York City.

APIs 73

APIs Engineering Enterprise Technology 73

AWS Machine Learning

AUGUST 3, 2023

AWS intelligent document processing (IDP), with AI services such as Amazon Textract , allows you to take advantage of industry-leading machine learning (ML) technology to quickly and accurately process data from any scanned document or image. Traditional document processing solutions are manual, expensive, error prone, and difficult to scale.

APIs 75

APIs Banking Enterprise Construction 75

AWS Machine Learning

NOVEMBER 16, 2023

Amazon SageMaker provides purpose-built tools for machine learning operations (MLOps) to help automate and standardize processes across the ML lifecycle. It was evident that a fundamental shift towards a unified and standardized environment was imperative to truly unleash the potential of data-driven endeavors at Philips.

Healthcare 90

Healthcare Government Engineering APIs 90

AWS Machine Learning

APRIL 19, 2023

In this case, it detects the DJL PyTorch engine implementation, which will act as the bridge between the DJL API and the PyTorch Native. Every operation in the DJL API is hand-crafted to best fit the Java conventions and make it easily accessible. The engine then works to load the PyTorch Native.

Engineering 75

Engineering APIs Scripts Education 75

AWS Machine Learning

NOVEMBER 21, 2023

It’s heavily used in many industries such as automotive, aerospace, communication, and manufacturing. It can also be used as a standard REST API if deployed together with an AWS Lambda function and API gateway, which can be integrated with any web applications.

Engineering 88

Engineering APIs Scripts Automotive 88

JustCall

JANUARY 5, 2023

The platform assures that the Health Insurance Portability and Accountability Act (HIPAA), National Institute of Standards and Technology (NIST), and other state legislation are followed. Tethr provides an application programming interface (API) that allows businesses to integrate the platform with a variety of third-party solutions.

Analytics 52

Analytics Coaching Call Center APIs 52

AWS Machine Learning

AUGUST 30, 2023

To help you get started, we’ve also released a set of sample one-click deployable Lambda functions ( plugins ) to integrate QnABot with your choice of leading LLM providers, including our own Amazon Bedrock service and APIs from third-party providers, Anthropic and AI21. We expect to add more sample plugins over time.

Self service 104

Self service APIs Transportation Contact Center 104

AWS Machine Learning

NOVEMBER 22, 2023

This approach ensures that the IDP’s performance expectations are in harmony with the larger workflow objectives, providing a clear and consistent standard for processing speed, accuracy, and reliability. Build and release optimization – This area emphasizes the implementation of standardized DevSecOps processes.

Best practices 85

Best practices Metrics Feedback Enterprise 85

AWS Machine Learning

MARCH 31, 2023

Acord document processing at scale Straight-through processing (STP) is a term used in the financial industry to describe the automation of a transaction from start to finish without the need for manual intervention. The insurance industry uses STP to streamline the underwriting and claims process. Queries is a list of queries.

Construction 66

Construction APIs Accountability Banking 66

AWS Machine Learning

NOVEMBER 15, 2023

For example, we can use an API chain to call an API and invoke an LLM to answer the question based on the API response. We can also get the bounding boxes from smaller models, or in some cases, using standard computer vision tools. It helps chain the data sources and an LLM to produce the output.

Engineering 91

Engineering APIs Automotive Entertainment 91

AWS Machine Learning

SEPTEMBER 19, 2023

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. Large language models – The large language models (LLMs) are available via Amazon Bedrock, SageMaker JumpStart, or an API. She currently supports customers in financial industry.

Marketing 103

Marketing APIs Engineering Analytics 103

AWS Machine Learning

AUGUST 3, 2023

Finally, we show how you can integrate this car pose detection solution into your existing web application using services like Amazon API Gateway and AWS Amplify. For each option, we host an AWS Lambda function behind an API Gateway that is exposed to our mock application. Srikrishna focuses on computer vision and NLP.

APIs 63

APIs Scripts Engineering Technical Support 63

NobelBiz

NOVEMBER 27, 2023

Standardization : Uniform call log formats facilitate easier analysis and comparison. When call logging is done manually, there is a lack of standardization in how the information is recorded. However, with automated call logging, businesses can establish a standardized format for recording call details.

Call Logging 59

Call Logging voip Contact center software CRM 59

JustCall

APRIL 12, 2023

of reviews belonging to the said segment Clearly, the JustCall reviews show that it has won over customers across segments and industries with its suite of features and offerings. Aircall: User reviews at a glance Boasts of 578 reviews Its primary market segment is Small-Business with 59.2% of reviews belonging to the said segment 4.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

NobelBiz

FEBRUARY 22, 2023

Different industries have different definitions, but they’re all close. Skill Based Routing Workforce Management features are now standard in most Cloud Contact Center Solutions. This is how you keeping the shrinkage rate under the industry norm of 35% by segmenting it for each department and team.

Call Center 52

Call Center contact center solutions Contact Center Cloud contact 52

AWS Machine Learning

SEPTEMBER 1, 2023

Specifically, they are responsible for standardizing CI/CD pipelines, user and service roles and container creation, model consumption, testing, and deployment methodology based on business and security requirements. If an organization has no AI/ML experts in their team, then an API service might be better suited for them.

Engineering 104

Engineering Accountability Construction APIs 104

Lumoa

JULY 6, 2023

New API AppStore integration Those of you who are pulling data from the AppStore are going to love this, and if you aren’t pulling AppStore data, there has never been a better time to start! Contact your CS manager or help@lumoa.me if you have questions about this process!

APIs 16

APIs industry standards Surveys Benchmark 16

Select VoiceCom Blog

APRIL 17, 2023

The model phase also helps you determine subsequent actions in times of crisis or sudden changes within your industry. Guaranteed compliance Process management enables you to execute processes consistently and competently, decreasing the risk of non-compliance with regulations and standards.

Management 52

Management Business Process Outsourcing Best practices outsourcing 52

Babelforce

FEBRUARY 8, 2023

These terms have been cropping up more and more as AI technology finds its way into pretty much every industry. There’s no standardization, which means that you can have different kinds of ‘Bot’ hooked up to the conversational UI. Retrieval bots respond more flexibly by accessing other systems through APIs. Voicebot and Chatbot.

Chatbots 52

Chatbots Interactive Voice Response Average Handle Time APIs 52

AWS Machine Learning

SEPTEMBER 28, 2023

Regulated and compliance-oriented industries, such as financial services, healthcare and life sciences, and government institutes, face unique challenges in ensuring the secure and responsible consumption of these models. To strike a balance between agility, innovation, and adherence to standards, a robust platform becomes essential.

APIs 98

APIs Government Enterprise Engineering 98

AWS Machine Learning

MARCH 15, 2023

The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. Step Functions is a serverless workflow service that can control SageMaker APIs directly through the use of the Amazon States Language. We do so using AWS SDK for Python (Boto3) CreateProcessingJob API calls.

Scripts 123

Scripts APIs Engineering Construction 123

AWS Machine Learning

NOVEMBER 10, 2023

We are witnessing a rapid increase in the adoption of large language models (LLM) that power generative AI applications across industries. Ensuring trust and safety with LLMs goes beyond just technical measures; it speaks to the broader responsibility of AI practitioners and organizations to uphold ethical standards.

APIs 96

APIs Chatbots Analytics Personalization 96

AWS Machine Learning

SEPTEMBER 14, 2023

Amazon API Gateway hosts a REST API with various endpoints to handle user requests that are authenticated using Amazon Cognito. Finally, the response is sent back to the user via a HTTPs request through the Amazon API Gateway REST API integration response. Amazon API Gateway 1M REST API Calls 3.5

APIs 96

APIs Healthcare Scripts Engineering 96

TechSee

FEBRUARY 16, 2023

Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform that puts the visual customer experience front and center. With over 30 million visual sessions logged annually, TechSee is the industry leader in visual service transformation.

APIs 109

APIs Technology Customer Experience CRM 109

AWS Machine Learning

NOVEMBER 22, 2023

Talk with AWS experts in 14 different industries and explore industry-specific generative AI use cases, including demos from advertising and marketing, aerospace and satellite, manufacturing, and more. Generative AI is empowering developers to reimagine customer experiences and applications while transforming virtually every industry.

Engineering 112

Engineering Best practices APIs Government 112

NobelBiz

MAY 25, 2023

Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP. The documentation should also include examples and use cases that demonstrate how the API can be used in real-world scenarios.

call center software 98

call center software Call Center APIs Contact Center 98

AWS Machine Learning

MARCH 8, 2023

Electricity market bidding requires at least four types of input: Electricity demand forecasts Weather forecasts Market price history Power price forecasts These data sources are accessed exclusively through APIs. Augment the quality of the data by using techniques such as standardization, normalization, or interpolation.

Marketing 74

Marketing Analytics APIs Engineering 74

AWS Machine Learning

NOVEMBER 22, 2023

The financial service (FinServ) industry has unique generative AI requirements related to domain-specific data, data security, regulatory controls, and industry compliance standards. Here’s how RAG operates: Data sources – RAG can draw from varied data sources, including document repositories, databases, or APIs.

Engineering 95

Engineering Chatbots APIs Benchmark 95

AWS Machine Learning

NOVEMBER 22, 2023

There are service limits (or quotas) for these services to avoid over-provisioning and to limit request rates on API operations, protecting the services from abuse. The following code shows how to start an Amazon Textract asynchronous API job to analyze a document and store encrypted inference output in a defined S3 bucket.

Best practices 82

Best practices APIs Accountability Enterprise 82

AWS Machine Learning

JULY 17, 2023

With cloud computing, as compute power and data became more available, machine learning (ML) is now making an impact across every industry and is a core part of every business and industry. Launch SageMaker Studio, choose Standard setup , and choose Configure.

Accountability 67

Accountability APIs Best practices Management 67

AWS Machine Learning

AUGUST 17, 2023

In the processing job API, provide this path to the parameter of submit_jars to the node of the Spark cluster that the processing job creates. Feature Processor pipelines are SageMaker pipelines, so the standard monitoring mechanisms and integrations are available.

APIs 74

APIs Engineering Scripts Analytics 74

AWS Machine Learning

OCTOBER 24, 2023

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) through easy-to-use APIs. Standardization Output standardization is a text generation task where LLMs are used to provide a consistent formatting of the output text. 533 tokens Page 2 has approx.

Engineering 115

Engineering Healthcare Construction APIs 115

Nicereply

JANUARY 2, 2023

Regardless of the industry you work in , there’s common situations that every customer service agent will run into. When our services posts to Facebook, we’re restricted by what they let us do through their API (the connection to them). It’s not our usual standard and I understand how frustrating this delay must be.

Customer Service 105

Customer Service Engineering Accountability Feedback 105

CSM Magazine

SEPTEMBER 21, 2023

With the release of the new platform, Cirrus remains committed to ongoing collaboration with its valued partners, and 3rd party API integrations will still be possible. Cirrus and its clients continue to strive for excellence in customer service, setting new standards for the industry. Book a demo here.

APIs 59

APIs Scripts Interactive Voice Response CRM 59

CSM Magazine

JUNE 15, 2023

With a single PCI Pal API across all interaction channels, the integration allows the AI provider to invoke PCI Pal when the customer needs to pay, ensuring a seamless and secure experience across all digital and voice channels.

industry standards 52

industry standards APIs SaaS Chatbots 52

AWS Machine Learning

JULY 26, 2023

This is an improvement from standard content moderation systems that are designed to focus only on specific terms, without accounting for intention. You can access Toxicity Detection either via the Amazon Transcribe console or by calling the APIs directly using the AWS CLI or the AWS SDKs.

APIs 79

APIs Enterprise Advertising Personalization 79