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Sun.Apr 28, 2024

social-media-contact-journey-mapping

Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

APRIL 28, 2024

Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022.

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