IntouchCX’s AI and automation solutions, including Laivly, help global brands save on costs and drive efficiencies, all while ensuring accuracy and customer satisfaction. 

We collaborated with our partner, a top vacation rental marketplace, empowering agents and a newly created Expense Approval Team to approve “make goods” with speed, accuracy, and confidence while saving money and preserving customer satisfaction scores. Here are just a few of the results:

• 93% Accuracy of Approved Expenses
• $17.6M Projected Network-Wide Annual Savings
• 41% Improvement in Expense Accuracy