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Zappix Digital Engagement Brochure

Revolutionary technology helping prevent, deflect, and optimize customer service calls.

Zappix transforms the user journey during customer service interactions – engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.

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To learn more about how Zappix technology like Visual IVR, and innovative Robotic Process Automation (RPA) are transforming communication, customer service, and other industries, see the rest of our white papers:
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About Us

Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.

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25 Burlington Mall Road, Burlington, MA 01803

+1 (781) 739-2770

marketing@zappix.com

© 2024 Zappix, Inc. All Rights Reserved.

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