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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Recent articles
Sell
10 min read | May 13 |
What is Connective Ecommerce? Best Strategies and Benefits
You may be hesitant to set up an online store because of the upfront investments. Costs are usually involved, from hiring web developers to building your website to... read more
Grow
19 min read | May 13 |
21 Customer Success KPIs You Can Follow
In the business world, numbers speak volumes, especially regarding key performance indicators (KPIs). They are a roadmap for your business's success, helping... read more
Grow
12 min read | May 10 |
How to Find and Fix Customer Pain Points
Do you want happy customers who are loyal to your brand?With 54% of customers moving to a competitor after a single negative experience, addressing customer pain points... read more
Support
9 min read | May 10 |
The 4 Social Styles to Communicate with Confidence
Social styles encompass an array of communication preferences and behavioral tendencies that shape how individuals engage and interact in virtual spaces. From... read more
Support
21 min read | May 09 |
Social Media Customer Service: Definition, Tips, and Tools for 2024
Social media has evolved from mere conversation to a pivotal platform for customer service. With Twitter, Facebook, and Instagram becoming primary avenues for customers... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Insider #8: The Netflix Effect
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Trending articles
How to Choose the Best Live Chat for BigCommerce Websites
Every ecommerce entrepreneur will have heard of BigCommerce, even if they don’t use the platform for their own operations. BigCommerce is a very well-regarded platform where users can build websites, manage payments, shipping, and fulfillment, and list their products on... read more
Sell
13 min read | Apr 30 |
How to Make the Most of Your Ecommerce Conversion Funnel
Ever wondered how ecommerce businesses turn curious website visitors into loyal customers? That's where the ecommerce conversion funnel steps in. Picture it as your... read more
Sell
12 min read | Apr 03 |
Enhance Your Shopify Sales with the Best Live Chat App
In this day and age, customer service can make or break an online business. That's why live chat has become a superhero for customer engagement and sales conversion. It's... read more
Sell
9 min read | Feb 07 |
What is Lead Conversion and How Can Chat Increase It?
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more
Connect
12 min read | May 06 |
What is Live Chat? Metrics, KPIs, and Best Practices for Effective Implementation
Looking for ways to boost customer satisfaction? Consider adding a live chat option to your website. This powerful tool supports agents and allows them to respond... read more
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