WINNIPEG, MB  –  June 12, 2023  –  IntouchCX is excited to announce a partnership with NeuralSpace, a Software as a Service (SaaS) solution, to enhance its language solutions for their clients across the globe.

NeuralSpace provides advanced Natural Language Processing (NLP) technologies in over 100 languages to help improve business efficiencies by cutting out labor-intensive processes. The Company’s AI-powered products and APIs are unparalleled in their accuracy, helping businesses to tackle their most complex challenges and unlock new opportunities on a global scale.

“Our partnership with NeuralSpace elevates our automation capabilities to new levels, with infinite potential to redesign how we service global customers at scale, as well as optimizing our internal operating efficiencies,” said Paula Kennedy Garcia, EVP of Global Innovation and Product Strategy. 

The combination of precision AI and extensive NLP technologies creates a new portfolio of AI-enabled automation from speech to text solutions, entity recognition and document analysis, conversational AI and sentiment analysis, language detection and more. 

“It is very exciting to take the power of NLP into a global network like IntouchCX,” said NeuralSpace CEO, Felix Laumann. “It will allow the company to understand more about customer behavior and needs, faster and more cost-effectively, across a multitude of use cases.” 

IntouchCX is intently focused on providing innovative service offerings to its clients and this partnership provides yet another avenue of AI-first innovation and automation that positions the organization as the forerunner of next-gen solutions that lead from the future to revolutionize experiences.

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com