with-a-focus-on-customer-convenience-wag-is-the-model-for-mobile-first-support 
CSM Magazine
MARCH 26, 2020
These might be considered table-stakes for pet concierge services, but the difference with Wag! Customers can quickly schedule and coordinate all of these services inside the Wag! app, optimizing on-the-go convenience. app, optimizing on-the-go convenience. This enables Wag! released Wag!
UJET
OCTOBER 22, 2020
Sure, your customer service agents need to be able to switch seamlessly from chat to voice and have all customer information in one easily accessible location. But omnichannel was always supposed to unify the customer journey, too. ByNext, and Instacart are using this simple focus on customer experience to drive big wins.
UJET
OCTOBER 22, 2020
Sure, your customer service agents need to be able to switch seamlessly from chat to voice and have all customer information in one easily accessible location. But omnichannel was always supposed to unify the customer journey, too. ByNext, and Instacart are using this simple focus on customer experience to drive big wins.
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