CSM Magazine

AUGUST 16, 2019

You’ve probably heard that it’s essential for businesses to use a VPN to protect their data. What you might not know is that using a VPN is just as crucial for customer service professionals. This is where a Virtual Private Network (VPN) comes in.

Customer Service 40

Customer Service Government Education Personalization 40

JustCall

JANUARY 19, 2023

If you’re looking for a change of scenery, why not try working from a coffee shop? How to Size Up the Coffee Shop Best Suited to You Remember, traveling miles to the coffee shop of your choice won’t be of any use. You can roll out of bed and start working in your PJs, take breaks whenever you want, and never have to commute.

Banking 105

Banking Personalization 105

JustCall

APRIL 13, 2020

We spoke to a few leaders and experts from across industries to understand what remote sales practices, and hacks they are using. Based on this, we have put together a round-up of some remote sales tips, tricks, and hacks coming straight from experienced leaders, sales professionals, and sales managers.

Sales 98

Sales CRM Analytics Chatbots 98

NobelBiz

MAY 24, 2022

Of course, including telecommuting in this work may appear to be a rather sophisticated sort of work that may appear to be rather sophisticated compared to typical customer service practice. It is up to the supervisor to implement all the tactics that will be used to attain the predetermined goals. But how exactly?

Call Center 52

Call Center Management virtual call center Interactive Voice Response 52