Utilita Deploys Thoughtonomy Digital Workers to Enhance Customer Service
CSM Magazine
NOVEMBER 13, 2019
Utilita, one of Britain’s leading suppliers of Smart Pay As You Go Energy, has recruited a digital ‘workforce’ to relieve their human counterparts of laborious, time-consuming tasks and make the business more efficient. Another benefit of the new strategy is the focus on automating a range of Field Services processes.
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