ujet-for-healthcare 
Lumoa
AUGUST 23, 2021
Although we refer to the “post-pandemic world” in this article, we understand that we’re still in the middle of it all — we just hope we can provide a little hope and guidance for the present and future reality of a post-COVID world. What have we learned during COVID?
UJET
DECEMBER 9, 2021
They’re the front line of customer interactions, and often the only people your customers will ever interact with. But call center employees can also be some of the least supported, hardest worked employees in the business – a sure-fire recipe for call center burnout. . Burnout has real consequences. What is Call Center Burnout?
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