UJET

NOVEMBER 19, 2020

While other cloud contact center platforms were (and still are) busy fighting over whose CRM integration worked the best and who owns the data , the team here at UJET took a different approach. And UJET enables your CRM and contact center to collaborate in much the same way. Privacy by Design.

CRM 82

CRM Contact Center APIs Customer Service 82

UJET

NOVEMBER 19, 2020

While other cloud contact center platforms were (and still are) busy fighting over whose CRM integration worked the best and who owns the data , the team here at UJET took a different approach. And UJET enables your CRM and contact center to collaborate in much the same way. Privacy by Design.

CRM 82

CRM Contact Center APIs Customer Service 82

CSM Magazine

FEBRUARY 11, 2020

New report further establishes the need for building seamless customer experiences across all channels and touchpoints. UJET Inc. , Click here to Download a copy of the UJET report: Optimizing Channels for Customer Support. The importance of delivering a branded, VIP-like customer experience is more important than ever.

Customer Support 64

Customer Support Transportation Surveys Analytics 64

DMG Consulting

OCTOBER 13, 2021

The cloud-based contact center infrastruture (CBCCI) market is the fastest growing IT sector in contact centers because these solutions give enterprises what they want – the agility to meet their customers’ evolving inbound and outbound needs, in voice and digital channels. Salesforce is covered at a high level.

Consulting 48

Consulting Consulting Contact Center Marketing 48

UJET

OCTOBER 22, 2020

Embraces Mobile as More Than a Channel. And savvy brands understand that mobile is more than just a channel; it’s a paradigm shift in the way we, as people, interact with each other—and with the brands we love. partnered with UJET to roll out a unified customer experience in just 30 days.

Interactive Voice Response 90

Interactive Voice Response CRM APIs Wait times 90

UJET

JUNE 9, 2020

With digital transformation and the move to the cloud more important than ever before, customer support has truly grown beyond on-premise platforms, disjointed channel support, and patchwork APIs to connect different systems. UJET has first-hand experience with helping our customers move towards cloud-native customer support.

APIs 96

APIs Customer Support Contact Center Customer Experience 96

UJET

OCTOBER 22, 2020

Embraces Mobile as More Than a Channel. And savvy brands understand that mobile is more than just a channel; it’s a paradigm shift in the way we, as people, interact with each other—and with the brands we love. partnered with UJET to roll out a unified customer experience in just 30 days.

Interactive Voice Response 72

Interactive Voice Response CRM APIs Wait times 72