top-challenges-for-customer-support-professionals-in-2016-infographic 
Win the Customer
FEBRUARY 5, 2016
Did you know that that delivering customer happiness is one of the easiest parts of working in support? And that the greatest challenge for customer support professionals is tackling burnout? Almost half (41%) said that making customers happy isn’t a challenge for them.
Amity
FEBRUARY 2, 2016
Editor’s note: This is a living document, and our goal is to update it regularly with the best resources around customer success. The Best Customer Success Resources of 2016. Surely, you are staying up to date on the latest customer success trends – did someone say “customer marketing”?
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