Remove tags child
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Activity Notes: A New Way to Track Special Events in Calabrio WFM

Calabrio

You can also tag the reasons for certain exceptions with Activity Notes. Perhaps someone was late to a meeting because they missed the bus, or needed to handle urgent child care needs. Before going into a team meeting or individual meeting, everyone should be prepared and understand what will be covered.

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What is Help Desk Workflow? (Examples & How to Create One) 

JustCall

Once tagged, the custom workflow can arrange the tickets on a rule-based system of priority. Ticket organization: tagging, merging duplicate tickets, establishing parent-child relationships, assigning priority, etc. Ticket organization Help desk workflow can be instrumental in managing tickets, regardless of their volume.

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4 Christmas customer service lessons from Santa

Eptica

No child can claim they don’t know the process - brands should aim to be equally clear when talking to consumers, though agents probably shouldn’t (have to) beg for food or drink. As we reach the end of the year, we’d like to wish all our readers a Merry Christmas and a wonderful and Happy New Year!

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AI explained: an introductory guide to keeping up with Artificial Intelligence

ChurnZero

Tags different components of the data (i.e., Tags different components of the data (i.e.,

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Life Lessons: What IKEA Gets Right About Customer Experience

Fonolo

As much as it is the IKEA product offering that has wooed us for so long, it is also what lies at the crux of this behemoth’s success: The offering of immersive customer experiences for the child, the teenager, and the ever-growing adult. This is not something one can easily put a price tag on.

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10 Things Customer Success Leaders Can Do to Support and Empower Working Parents in Their Teams?

SmartKarrot

Tech is full of stories of women hiding their pregnancy and motherhood, quitting because they could not balance parenting and career, being called out for taking time off to pick up their child or leave on time at the end of the working day, and more. But the pandemic has changed all this in one swipe. But there is still a long way to go.

B2B 19
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How predictive dialer can increase your outbound sales calls by 3X

JustCall

Adding selected leads to a new or child campaign. Ans: After the call ends, you can tag the contact with the call outcomes or the ‘ disposition code.’ Disposition codes work as tags and you can segregate contacts based on your disposition code. Contact Tagging. Recording and dropping voicemail.