OctopusTech

AUGUST 31, 2023

Are you a business looking for a way to grow your customer base in your local area? Local SEO is the way of optimizing your website for local searches. But, adding SEO to your online marketing strategy may be a bit overwhelming. So, how can you use local SEO without wasting all the time and effort?

Engineering 62

Engineering Advertising Sales Marketing 62

CSM Magazine

APRIL 11, 2024

Knowing how to navigate the complexities of deals and counteroffers can make all the difference in securing a successful outcome. When setting your goals, consider what’s most important to you in the negotiation process. Consider factors like price, closing timeline, repairs, or other terms that are non-negotiable for you.

Real estate 52

Real estate Transportation Marketing Engineering 52

JivoChat

JULY 16, 2023

How often have you wanted to or ended up reading a clickbait-y article about the “15 best-kept secrets of the most successful people ever to have lived”? In this article, we discuss content strategy makeovers, the power of listicles, and how to create content that actually gets read. Let’s jump in.

Finance 75

Finance Healthcare Marketing Surveys 75

OctopusTech

AUGUST 14, 2023

So you are looking for website redesign services. Maybe you are looking for changes in your products and services, modification of theme, or you are just feeling that your website looks outdated as you are facing a decrease in the site’s traffic and conversion rates.

Engineering 62

Engineering Sales Advertising Technology 62

JivoChat

JUNE 2, 2022

Do you want to learn how to implement the best digital marketing strategies to develop successful campaigns and work in this sector? Whether you are an entrepreneur or a marketing professional, mastering digital marketing is going to make a huge difference in your professional life. . Get free traffic to your website with SEO.

Marketing 75

Marketing Advertising Engineering Analytics 75

CSM Magazine

APRIL 25, 2024

Understanding Customer Needs and Expectations The first step to attracting and retaining customers is understanding what they want and expect from your business. Standing out in a Crowded Market With thousands of options just a click away, differentiating your brand in a saturated market is increasingly difficult.

Customer centricity 52

Customer centricity Journey mapping Feedback Entertainment 52

JivoChat

AUGUST 27, 2023

However, there exists a hidden powerhouse—the robust E-commerce infrastructure that drives their operations and ensures a seamless shopping experience for customers. A robust e-commerce platform forms the backbone of any successful online business model. Downtime can result in lost sales opportunities and damage your brand reputation.

CRM 75

CRM Technical Support Analytics Customer Support 75

JivoChat

APRIL 16, 2023

All these sites have one thing in common (and it’s not that they start with A and E) - their strategy and international success. But how do you compete (or even work) with the likes of the mentioned ecommerce companies above? But how do you compete (or even work) with the likes of the mentioned ecommerce companies above?

Analytics 82

Analytics Engineering Advertising Sales 82

ProProfs Blog

DECEMBER 16, 2020

To make instant help possible, you’ll need live chat software to manage support during the holidays on your website besides offering phone and email platforms. But simply adding live chat to your website won’t be enough. How Can Live Chat Help During the Holidays? Let’s get started.

Management 147

Management Chatbots Sales Upselling 147

The Northridge Group

NOVEMBER 10, 2023

Healthcare Organizations Already Have the Data — Now’s the Time to Use It The key to a successful data analytics strategy is high-quality data. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy. billion by 2030.

Analytics 76

Analytics Healthcare Marketing Consulting 76

JivoChat

JUNE 29, 2023

From the minute a customer lands on your website to the post-purchase follow-up, every interaction must be thoughtfully designed to create an emotional connection and foster loyalty. So you can ensure your business thrives in the ever-evolving digital landscape—read on to learn more! Who are they?

Analytics 88

Analytics Chatbots Feedback Surveys 88

ProProfs Blog

JULY 30, 2021

Brand perception is a crucial indicator of how well your customers are able to connect with your brand: What are their feelings and emotions when they think of you? How familiar are they with your products or services? Your brand is what other people say about you when you are not in the room.”.

Surveys 167

Surveys Marketing Analytics Feedback 167

JivoChat

DECEMBER 11, 2022

Do you know how to make a website on GoDaddy? The platform offers you an easy-to-use website builder, which enables you to create different types of websites without requiring any previous experience with coding or design. Having a website has become very important for enterprises. Website security (SSL).

Real estate 75

Real estate Engineering Best practices Analytics 75

JivoChat

FEBRUARY 13, 2023

There are several online courses available that aim at how to create campaigns that will help you convert leads into customers by creating attractive and compelling content and design for your emails. They will also help you to discover ways to build mailing lists that focus on your target audience. Workload: 4.5 Workload: 4.5

Marketing 75

Marketing B2B B2C Chatbots 75

JivoChat

JULY 2, 2023

Choosing one of the best website builders for restaurants to create your website makes a huge difference. Besides, having a restaurant website adds credibility to your business. Plan Your Restaurant Website The first step to making a website for your restaurant is planning it.

Engineering 75

Engineering Analytics Banking Customer Support 75

CSM Magazine

JUNE 20, 2023

Are you ready to take your digital marketing campaigns to the next level? Every successful business knows that providing quality customer service is essential in getting customers to keep coming back. But when it comes to maximizing ROI, it should be at the top of your list. Finally, never stop listening to your customers.

Marketing 52

Marketing Customer Service Metrics Analytics 52

Comm100

OCTOBER 13, 2022

To increase university enrollment, higher education institutions now need digital strategies to reach students where they are and how they want to connect. To increase university enrollment, higher education institutions now need digital strategies to reach students where they are and how they want to connect.

Chatbots 78

Chatbots Education Engineering Surveys 78

Totango

JUNE 28, 2021

Driving traffic to websites and landing pages. Convert more website visitors into engaged prospects. These uses make your freemium strategy a powerful and versatile marketing and sales tool. For example, you can offer freemium users a 30-day free trial of your premium product. What Is a Freemium Strategy?

Upselling 89

Upselling SaaS Best practices Sales 89

Call Experts

NOVEMBER 5, 2020

According to Salesforce , “Cyber Week digital traffic is still expected to grow by 28 percent year-over-year (in 2020) — a trend accelerated by nearly ubiquitous access from mobile phones and the fact that fewer people will be rushing to stores on Black Friday.” . Do you utilize a contact center with your business outsourcing plan?

outsourcing 98

outsourcing Education Contact Center Advertising 98

VirtualPBX

JULY 21, 2023

However, it is unfortunate that a significant number of businesses remain unaware of how to use QR codes. In this blog, we will explore six creative ways businesses can leverage QR codes with VirtualText at outdoor events to boost engagement, drive sales, and create memorable experiences for attendees. million in 2022 to 99.5

Gamification 52

Gamification Advertising Sales Marketing 52

Teresa Allen

JULY 21, 2021

Since we are a drive in market, families who don't want to cruise or go abroad are now driving here. So what could be the challenge when people are flocking to your door? Traffic is a nightmare. There are more but let's just focus on these 3 and how to handle them from a guest service perspective: 1.

Wait times 62

Wait times Marketing Customer Service 62

JivoChat

JANUARY 18, 2022

How to measure if the strategies implemented on your website are working? They allow you to measure website traffic, identify the most accessed pages, know where your traffic is coming from, among many other data. . Traffic sources. What Are Web Analytics Tools? Number of visitors. Exit pages.

Analytics 52

Analytics Metrics CRM SaaS 52

JivoChat

OCTOBER 25, 2021

Knowing how to build a site and set up an online store is just the first step in having a successful eCommerce business. After all, it’s difficult to make a profit if no one notices your website. That’s why you should use digital marketing channels to let the world know about your eCommerce business. Image source.

Marketing 52

Marketing Engineering Brand ambassadors Advertising 52

VirtualPBX

DECEMBER 9, 2022

As a small business, your telephone is the lifeblood of your business. With the holidays right around the corner, it’s the perfect time of year to evaluate how you’re tracking your holiday campaigns. Many types of numbers serve different purposes in your business. Why is call tracking important?

Advertising 98

Advertising Sales Marketing Service level 98

OctopusTech

JULY 31, 2023

Customer engagement and happiness have emerged as the cornerstones of successful eCommerce businesses in today’s growing digital market. Live chat has emerged as a game changer in this environment, enabling firms to build real-time, individualized connections with website visitors and potential customers.

outsourcing 62

outsourcing Sales Upselling Abandon rate 62

JustCall

APRIL 4, 2023

It is not an overstatement to say that a company’s success today largely depends on its ability to engage with customers effectively. In this blog, we will explore 10 remarkable inbound call center sales techniques and training methods that can help your business succeed. What Is Call Center Inbound Sales Training?

Call Center 52

Call Center Sales Inbound sales Upselling 52

CSM Magazine

DECEMBER 11, 2023

Integrating an intelligent chatbot on your website can provide 24/7 assistance to your customers, improve satisfaction, and even generate more leads and revenue. By meeting the on-demand, self-service expectations digital consumers have today, chatbots drive higher satisfaction and loyalty. billion U.S.

Chatbots 52

Chatbots outsourcing APIs Wait times 52

Quiq

JUNE 1, 2022

Now is the time to add or improve your digital customer service. Here’s how to add digital customer service to your existing channels: Identify your common questions. Simplify your online engagement. Promote your new digital channels. It differentiates your business. Implement the right channels.

Customer Service 77

Customer Service Interactive Voice Response Contact Center Chatbots 77

Lumoa

JANUARY 24, 2024

If you have, you must know how exhausting it can be to get help with the simplest of requests. Whatever shape the feedback takes, it contains valuable information that can be used to improve your business’ performance. If you want to satisfy—or dare I say, delight—your customers, you need to understand their wants and needs.

Analytics 83

Analytics Feedback Metrics Surveys 83

JivoChat

JANUARY 25, 2022

Do you want to generate more leads or boost your sales? By learning how to create a landing page, it’s possible to achieve both goals. Building a landing page can be easier than you think, and it’s an effective marketing tool to drive action according to your goal. 7 Steps on How To Create a Landing Page.

Analytics 52

Analytics Construction Personalization Surveys 52

Joe Rawlinson

AUGUST 12, 2022

The figure highlights how effective generating leads from social media can be with the right strategies. The big question becomes, what are the best tactics to generate leads from Facebook, Instagram, YouTube, and other platforms to support your social media marketing efforts? Drive click-throughs to your landing page.

Marketing 78

Marketing Advertising Coaching Consulting 78

Mindtouch

MARCH 16, 2020

Yet, how you define business outcomes and KPIs says a lot about just how “outside in” your organization really is. . Failing to empathize with your customers can end up being counterproductive, especially for the managers and directors charged with keeping tabs on customer journey KPIs within the contact center.

Self service 105

Self service Abandon rate Customer effort Contact Center 105

Help Scout

MAY 20, 2021

Marketing is often focused heavily (or even solely) on generating new leads and customers, but it’s important not to overlook your existing customers when creating your marketing strategies. So how can marketing teams create content and messaging to improve customer success and drive retention? Case studies.

SaaS 79

SaaS Marketing Sales 79

ChurnZero

APRIL 7, 2021

If you’ve ever been a part of the decision-making process for purchasing software for your team, then you know, it is imperative that you do your due diligence before signing on the dotted line. But why should your company care about software review sites? Why should you care about driving more reviews now?

B2B 81

B2B Feedback SaaS Sales 81

CallSource Insights

OCTOBER 3, 2018

Consistently improve your marketing with essential data. The best reports exist to answer a specific question tied to your marketing. If you’re a smart marketer, you’re already using Google Analytics to aid in your marketing decisions. You cannot measure success without knowing what success means. Got a plan?

Analytics 70

Analytics Benchmark APIs Metrics 70

CSM Magazine

SEPTEMBER 30, 2022

Speed of site is the most important factor in the development of your online store. Website optimization is one of the meaningful tasks of business owners. It depends on how well it is configured, and whether the user likes to interact with the site. Although, ideally, your site should load faster. Let’s start!

Scripts 52

Scripts Metrics Engineering Sales 52

JivoChat

MAY 8, 2023

If you want to learn how to sell clothes online, here is good news: it may be simpler than you think. When you have a business plan, use the right tools to put the products available, and know how to promote your brand, it’s possible to quickly start earning and build a successful brand. Which type of clothing?

Analytics 75

Analytics Sales Marketing B2B 75