Remove solutions cx-management livechat-integration
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Multi-channel is very 2010-ish – Bots are multi-purpose these days

Creative Virtual

When things go wrong, VITA hands over to the live chat agents, using Creative Virtual’s very own Livechat. With on-the-fly login, AD integration, ticket creation and Livechat handover, VITA ticked the boxes and had very successful conversations. To improve CX, the UI was connected to KAUST’s face recognition system.

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The 13 Best Live Chat Software Tools for 2022 [Review and Key Features]

Netomi

Netomi HubSpot Live Chat Zendesk’s Sunshine Conversations ClickDesk LiveAgent LiveChat Olark Pure Chat Social Intents Respond.io What makes Hubspot one of the best live chat software solutions in 2022? What makes Sunshine Conversations one of the best live chat software solutions in 2022? Podium Webchat Smartsupp Snapengage.