Serving as a Real Kitty: How to Give Authentic Customer Service
CSM Magazine
SEPTEMBER 28, 2018
As we celebrate Customer Service Week, Chip Bell reflects on how we can bring more authenticity to the workplace all year round. But, every once in a while, a forgetful granddaughter leaves the door open and the kitty cat escapes. We tell our granddaughters she got a chance to be a “real kitty.”.
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