resources webinars setting-your-cx-resolutions-budget-operation-trends-for-the-new-year 
Playvox
NOVEMBER 30, 2022
If your full-time employee count (FTE) is consistently under or over your annual capacity plan, you need Radically Operationalized Capacity Planning. While this approach may require entirely new thinking for some contact centers, its potential benefits are significant— and worth the shift. Why Overhaul Capacity Planning Now?
RapportBoost
DECEMBER 10, 2018
Did you miss this Customer Experience Update Webinar from the end of November? This webinar series will be recorded, so any webinar attendees that miss this will get the opportunity to watch it at the soonest convenience. I would like to start introducing our speakers for today’s webinar. No worries!
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