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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

From introducing cryptocurrency to the Latin America market, to offering a free learning online platform for students and playing a key role in the digital transformation of health services, these leaders are making waves in the CX space, and inspiring others along the way. Register Now. Alexandra da Silva Rodrigues.

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Customer Success Starts Within: 6 Ways to Put Employees First

ChurnZero

The best salesmanship won’t disguise insincerity. Good for the employee is good for business. In CMSWire’s article on building a people-centric culture, CX Journey Inc. You build people, and people build the business.”. Image Source: Putting the Service-Profit Chain to Work , Harvard Business Review).