NobelBiz

AUGUST 28, 2023

Buckle up, because we’re about to embark on a journey that will take your operations from average to exceptional. Watch the entire on-demand Webinar episode here. Embrace modern solutions that streamline operations and ensure smooth communication across channels.

Contact Center 98

Contact Center Multichannel Analytics Feedback 98

Comm100

JANUARY 17, 2024

The necessity to introduce automation into customer service operations is becoming stronger by the month. Lastly, but crucially, this guide will also explore how teams can strike the perfect balance between the efficiency and scalability of automation and the necessity for human touch. Chapter 2 Why should you lean into automation?

Customer Service 74

Customer Service Chatbots Customer centricity Feedback 74

JustCall

MARCH 7, 2023

You need to be proactive in your outreach, and be flexible enough to adapt to the ever-changing needs of buyers, and your team, for that matter. So why does this approach matter and how can you incorporate it into your sales operations? Adopting new strategies, like the hybrid work model, is one way to embrace change.

Best practices 52

Best practices Sales Morale Personalization 52

SmartAction

JUNE 9, 2023

Some notable examples include: Chatbots : Chatbots are AI-powered virtual agents, built in-house or by third-party vendors , that engage in text-based conversations with users. Chatbots often answer FAQs, and guide users through various processes. Today, conversational AI is everywhere. Table of Contents What is Conversational AI?

Virtual Agent 72

Virtual Agent Chatbots Self service Feedback 72