The Importance of Investing in Customer Success
CSM Practice
SEPTEMBER 25, 2020
We’re post-covid19, but this is a topic that’s not just relevant for this post-pandemic era, but it’s relevant for any year, any time: Why should companies invest in customer success strategies? The Interview: . 01:47 – Irit talks about the survey they did about the companies which reduced their forecast. 21:31 – Wrap Up.
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