5 Top Customer Service Articles of the Week 7-12-2021
ShepHyken
JULY 12, 2021
Each week I read many customer service and customer experience articles from various resources. As strong a case as this article makes for the digital-first options, it still supports the notion of reaching a live agent when necessary. Customer Service Competency Class Now a Requirement for Fordham Admission by Isabella Scipioni.
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