Expivia

MARCH 7, 2022

Psychic income may be the answer you need to keep your agents happy and motivate them to succeed. Psychic income is more than just having a positive work culture. Find out what psychic income is, and how you can create it in your own company, What Is Psychic Income? Keep Team Meetings Positive.

Construction 98

Construction Morale Feedback Coaching 98

Expivia

FEBRUARY 1, 2021

This week, we talk about “Psychic Income”, what that is, and seven ways to show respect for your call center associates. My dad always called it “psychic income”, which means additionally paying your employees in the respect and attention they deserve. Showing Interest In Our Call Center Associates As People.

call center association 52

call center association Call Center Morale Coaching 52

Vonage

FEBRUARY 23, 2016

The best way to keep customer interactions streamlined is to use a single, centralised platform to track and assign incoming queries. Do incoming queries tend to be fairly complex? That means you need to be strategic about which offerings you decide to invest in. Are your customers super-busy helping their customers?

Morale 72

Morale Customer Service Sales Technology 72