8 Key Metrics Telemarketing Companies Need To Evaluate Performance
Quality Contact Solutions
DECEMBER 31, 1969
One of the key factors for telemarketing companies to manage an outbound telemarketing campaign is being able to measure how the program is going. Here are 8 Key Performance Indicators (KPI’s) that should be included in reports for telemarketing companies. By Melissa Hinrichs, Director of Client Service. Is it succeeding?
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