A Conversation with the VP of Customer Care and CRM at Overstock.com- Jimmy Budnik
Expivia
JANUARY 29, 2021
We will also peer into some of the “behind the scenes” of what it is like to run a large retail/sales operation. I’m a bit of what I’ll call a “transplant call center geek”. There’s a lot of traffic, but it really drags out into the week afterwhen people are tracking the orders and their deliveries into the season of return.
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