Chatbots: The Smart Decision on Customer Service and Artificial Additives
Clarabridge
MARCH 7, 2017
Much of the anxiety of my unplanned, overnight, and unscheduled stay in Bahrain could have been alleviated by the most basic of algorithms offering me the next flight, with any carrier, back to London. These will help you re-book a flight, buy a pair of shoes, or shop from Facebook Messenger, Skype, or Slack without any human interaction.
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