3 CMS Call Center Monitoring Resources You Need to Know
Certified Languages International
DECEMBER 12, 2018
CMS developed its 5-star rating system to measure the quality of CMS ’s Medicare Advantage (MA) Plans and Medicare Prescription Drug Plans (Part C and Part D, respectively) to ensure its beneficiaries have access to affordable, high-quality coverage. Member Experiences with Health Plan. Health Plan Customer Service.
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