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The Shortest Customer Service Keynote Speech Ever!

ShepHyken

In my latest book, I’ll Be Back: How to Get Customers to Come Back Again and Again , I share a story about the shortest customer service keynote speech I’ve ever delivered. The short version of this story is that I was the closing keynote speaker. The post The Shortest Customer Service Keynote Speech Ever!

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LISTEN 2019 Keynote Speakers Lineup Announced!

Callminer

We are excited to announce the keynote lineup for our annual speech analytics user conference, LISTEN, November 4-6, 2019.

Analytics 182
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This Customer Could Ruin Your Business

ShepHyken

Many years ago, I used to begin my customer service keynote speeches with a question: By a show of hands, how many of you believe it’s important to satisfy your customers? As you might imagine, just about everyone raised their hand. (To What if I told you that a satisfied customer could ruin your business?

Surveys 347
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Elevating the Ordinary: How Pride Transforms Your Work

ShepHyken

Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Don’t be ordinary. Elevate the ordinary. Be extraordinary !

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The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

He'll share his wisdom on building communities of maximum value and impact for your customers as our keynote speaker at Super Forum 2021. As Chief Evangelist at Apple and now Canva, Guy knows what it takes to unite a group of enthusiastic fans behind an organization. Street cred? Best-selling author of The Art of the Start 2.0,

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CX FORUMS: 2019 Keynote Speakers

Livepro

Returning in 2019 across 4 major cities, a jam packed agenda with 2 Keynote Speakers in each state have varied backgrounds including some creative and amazing minds behind cutting-edge AI technology, state government and industry veterans with a wide range of consulting expertise. KEYNOTE SPEAKER SYDNEY 25th JULY 2019. livepro team .

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Do More In ‘24: Ten Customer Service and CX Tips for the New Year

ShepHyken

When I’m hired to do a customer service keynote speech , my walk-on music is Bonnie Raitt’s hit song, Let’s Give Them Something to Talk About. Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. You don’t want your customers to say, “I’m disappointed.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.