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NobelBiz
OCTOBER 9, 2023
Throughout this article, we will shine a light on these critical pain points, providing insights, solutions, and practical strategies to address them head-on. In the dynamic and ever-evolving world of call center management, owners and operations managers face a myriad of challenges that demand their attention and expertise.
CSM Magazine
JUNE 12, 2020
In this in-depth article, Reina G. Stakeholders—internal or external persons, companies, or social groups—have a vital interest in a company’s actions, policies, and objectives. Wiatt and Jolene A. Lampton look at the state of customer service in the digital age. Stakeholder Theory and the Value Chain.
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