Beyond Philosophy

FEBRUARY 6, 2019

In our recent podcast, we had a guest Bob Thompson, CEO of Customer Think Corp., In our recent podcast, we had a guest Bob Thompson, CEO of Customer Think Corp., For me, the danger is that people are not going to invest in Customer Experience if they don’t get results. People are too focused on small things.

Customer Experience 385

Customer Experience Journey mapping Customer centricity Surveys 385

Russel Lolacher

AUGUST 1, 2022

A few reasons she is awesome – she is Canada’s first Chief Accessibility Officer (CAO) serving as an independent special advisor to the Ministry of Employment, Workforce Development and Disability Inclusion. Resources Recommended by Stephanie. Accessible Employers. Or, listen on: Apple Podcasts. Google Podcasts.

Government 98

Government Personalization Education Employee engagement 98

Callminer

MARCH 6, 2020

Michael Mancinone is an Organizational Psychology Consultant at Peoplogica , a leading People Analytics provider that helps Recruiters, HR managers and Business Owners select, retain, and develop high performing employees. The most useful customer service interview questions must address the most important competencies of customer service…”.

Management 207

Management Customer Service Consulting Consulting 207

Callminer

MARCH 6, 2020

Michael Mancinone is an Organizational Psychology Consultant at Peoplogica , a leading People Analytics provider that helps Recruiters, HR managers and Business Owners select, retain, and develop high performing employees. The most useful customer service interview questions must address the most important competencies of customer service…”.

Management 182

Management Customer Service Consulting Consulting 182

Vistio

APRIL 2, 2022

Can you give our listeners and our readers some insight into your background? And then I moved from human resources into more of an operational role. And once I moved from human resources to operations, I eventually landed at Hilton Hotels and I spent 12 years with Hilton reservations and customer care. Really quick.

Contact Center 52

Contact Center Real estate Customer Service Self service 52

Russel Lolacher

JANUARY 10, 2023

Or, listen on: Apple Podcasts. Google Podcasts. Today, we got to start every day with which we do on the podcast. Connect with, and learn more about, JP on his platforms: . JP on Twitter. JP’s talk at TEDxKanata. MySparkPath . LISTEN AND SUBSCRIBE. KEY TAKEAWAYS. how a challenge mindset can help you focus on your career.

Personalization 52

Personalization Engineering Employee engagement Marketing 52

SmartKarrot

NOVEMBER 2, 2020

Here’s what Rand Fishkin shares when asked : Hubspot has a great resource: [link] — Rand Fishkin (@randfish) June 11, 2020. Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers.

Customer retention 21

Customer retention Consulting Consulting Marketing 21