High-Performance Agent Development in Contact Centers: Top Experts Reveal Secrets
CX Global Media
JULY 10, 2019
You can get access to high-performance agent development expert insights and tools anytime, anywhere. More than 35 industry experts deliver insights and tools on the topics of agent hiring, on-boarding, development, leading, and retention. Vicki has over 20 years of experience in the call center and workforce management industry.
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