Remove insights digital-experience how-is-your-mobile-and-web-checkout-affecting-your-customer-experience
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12 Web Analytics Tools to Help You Improve Your Website

JivoChat

How to measure if the strategies implemented on your website are working? Web analytics tools help you to do that in a much more precise way. They allow you to measure website traffic, identify the most accessed pages, know where your traffic is coming from, among many other data. . What Are Web Analytics Tools?

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How to Create Successful Customer Service Stories: 9 Inspirations to do it Right

ProProfs Blog

Do you know that 52% of consumers make an additional purchase from a company after a positive customer service experience? Trust me, they all come looking for a good customer service experience, which at times, many brands fail to offer. But you need to know that good customer service stories aren’t made in a day or two.