ShepHyken

DECEMBER 31, 2021

She shares 5 customer service strategies that improve customer retention. People may cut companies some slack if a product doesn’t quite work as expected, but only when the customer service experience makes up for these missteps. . What’s the main reason that customer service is so important? What is Customer Retention?

Customer Service 330

Customer Service Customer retention B2C B2B 330

aircall

MARCH 22, 2018

I’m always asking questions at work (occasionally aloud, frequently in my head), but I’d say Aircall’s 2018 Customer Support Strategy Survey has been the most productive outlet for my curiosity yet. What do customer support teams see standing in the way of their success?”. B2B vs. B2C, Small Teams vs. Large Teams, etc.).

Customer Support 59

Customer Support B2C B2B Surveys 59

aircall

MARCH 22, 2018

I’m always asking questions at work (occasionally aloud, frequently in my head), but I’d say Aircall’s 2018 Customer Support Strategy Survey has been the most productive outlet for my curiosity yet. What do customer support teams see standing in the way of their success?”. B2B vs. B2C, Small Teams vs. Large Teams, etc.).

Customer Support 54

Customer Support B2C B2B Surveys 54

aircall

MARCH 22, 2018

I’m always asking questions at work (occasionally aloud, frequently in my head), but I’d say Aircall’s 2018 Customer Support Strategy Survey has been the most productive outlet for my curiosity yet. What do customer support teams see standing in the way of their success?”. B2B vs. B2C, Small Teams vs. Large Teams, etc.).

Customer Support 48

Customer Support B2C B2B Surveys 48