Contact Center Terminology – Abbreviations & Key Terms Explained!
Babelforce
NOVEMBER 30, 2022
There’s a lot of terminology to get your head around in call centers and customer experience. Working with contact centers around the world, we know that better than anyone!). Make sure to bookmark this page for the next time someone asks you to define a predictive dialer! Metrics and measurables.
52 
Let's personalize your content