DMG Consulting

OCTOBER 17, 2019

To learn more about the 2019- 2020 Robotic Process Automation Product and Market Report , read the abstract , which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

SEPTEMBER 26, 2018

To learn more about the 2018-2019 Speech Analytics Product and Market Report , read the abstract and the table of contents , or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

NOVEMBER 29, 2017

The cloud has become the dominant sales model for contact center infrastructure solutions, ACDs, dialers, IVRs and more,” said Donna Fluss, President of DMG Consulting LLC. The next step for the CBCCI vendors is the introduction of artificial intelligence, machine learning, natural language understanding and analytics into their solutions.

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DMG Consulting

MARCH 9, 2020

To learn more about the 2019 – 2020 Workforce Optimization Product and Market Report , visit www.dmgconsult.com , or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. Authority Software is covered at a higer level. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

JUNE 11, 2019

To learn more about the 2019-2020 Intelligent Virtual Agent Product and Market Report , read the abstract , which includes the table of contents, or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

DECEMBER 11, 2019

To learn more about the 2019 – 2020 Cloud-Based Contact Center Infrastructure Product and Market Report , visit the site , or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. Vonage, who acquired NewVoiceMedia in November 2018, is covered at a high level. About DMG Consulting LLC.

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DMG Consulting

AUGUST 3, 2018

To learn more about the 2018 Robotic Process Automation Product and Market Report , read the abstract , which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

NOVEMBER 1, 2017

To learn more about the 2017 Workforce Optimization Mid-Year Market Share Report , view the Report Abstract or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC. For more information, visit www.dmgconsult.com. # # #.

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DMG Consulting

MAY 25, 2018

To learn more about the 2018 Contact Center Workforce Optimization Market Share Report , read the abstract , which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

AUGUST 21, 2017

To learn more about the 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report read the abstract , which includes the table of contents , or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com/shop. About DMG Consulting LLC.

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DMG Consulting

AUGUST 21, 2017

To learn more about the 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report read the abstract , which includes the table of contents , or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

JULY 19, 2017

To learn more about the 2017 Intelligent Virtual Agent Product and Market Report , read the abstract which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

JUNE 7, 2017

To learn more about the 2017 Contact Center Workforce Optimization Market Share Report, read the abstract , which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

JANUARY 17, 2018

To learn more about the 2017 – 2018 Workforce Optimization Product and Market Report , visit www.dmgconsult.com , or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628- 1098. The Report covers 8 leading and contending vendors: Aspect, Calabrio, dvsAnalytics, NICE, OnviSource OpenText, Verint and ZOOM International.

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DMG Consulting

MARCH 31, 2019

To learn more about the 2018 – 2019 Cloud-Based Contact Center Infrastructure Product and Market Report , visit the site , or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

OCTOBER 18, 2017

To learn more about the 2017-2018 Speech and Text Analytics Product and Market Report , read the abstract and the table of contents, or contact Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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DMG Consulting

MAY 7, 2018

To learn more about the 2018 Knowledge Management Product and Market Report , read the abstract , which includes the table of contents, or email Deborah Navarra at deborah.navarra@dmgconsult.com or 516-628-1098. To order your copy of the Report, visit www.dmgconsult.com. About DMG Consulting LLC.

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