CSM Magazine

JULY 28, 2021

Reuters Events are excited to announce their next free service & experience webinar: ‘Redefining Customer Support Experiences’ featuring senior leaders from LinkedIn, GoDaddy & Intercom! Speakers include: Laura Messerschmitt, Vice President Customer Care, Sales & Experience, GoDaddy.

Customer Support 59

Customer Support Agent Empowerment Chatbots Consulting 59

aircall

MARCH 15, 2022

So what if we focused our energy on infusing satisfaction into our workplace interactions and customer experiences? . It’s key to provide genuine, simple moments of customer satisfaction through gratitude, celebration, and real human connection. We know the impact redefining customer satisfaction can have.

Sales 62

Sales Customer centricity Customer Experience Technology 62

NobelBiz

NOVEMBER 20, 2023

Welcome to the definitive guide on setting up a Virtual Phone System (VPS) – your ticket to seamless, efficient, and customer-centric communication. It’s not just about technology; it’s about redefining the landscape of efficient business communication. Read more about the NobelBiz self-service IVR system here.

Interactive Voice Response 103

Interactive Voice Response voip contact center solutions Contact Center 103

NobelBiz

AUGUST 22, 2023

In addition, all the features and support processes were fine-tuned to maximize the efficiency, quality, and demands of voice traffic, both inbound and outbound. Reliable Infrastructure A dependable, reliable infrastructure is what makes sure that when you’re talking with customers, your calls are clear no matter where they are.

voip 98

voip Telecommunications Contact Center Contact center software 98

CSM Magazine

MARCH 12, 2019

Your customer support agents are your most valuable resource. In this free webinar, Incite Group have gathered together leading executives to share their advice on how they are building exceptional customer support teams and delivering amazing customer experiences. March 19th, 10 AM PT) .

Customer Support 8

Customer Support Banking Customer Experience Management 8

Playvox

FEBRUARY 16, 2024

One of the most impactful uses is how AI is transforming customer experience (CX). Advances in technology allow contact centers to use data in much more manageable ways, redefine how to engage with customers, gain efficiencies, and leverage actionable insights to improve quality management (QM) and the customer journey.

Quality management 75

Quality management Contact Center Management Best practices 75

NobelBiz

JANUARY 3, 2024

In 2024, several key trends are set to redefine the landscape of these centers. Check out our latest webinar episode Fireside Chat: 2023 Contact Center Industry Recap & Future Projections Pro Tips for Understanding 2023’s Industry Landscape and Predicting Trends in 2024.

Call Center 105

Call Center Contact center software Contact Center Chatbots 105