five-tips-for-getting-the-most-out-of-customer-contact-week-ccw-vegas-2019 
Bright Pattern
JUNE 19, 2019
Customer Contact Week (CCW) Vegas 2019 is next week and the Bright Pattern team couldn’t be more excited. We’re looking forward to hearing from top CX leaders, networking, and learning about new trends and top strategies for improving experience and contact center efficiency.
Fonolo
JANUARY 22, 2020
Wondering what customer service or contact center conference to attend in 2020? Not only is it a chance to find out what everyone is working on — and hopefully pick up some tips — but it’s also a chance to meet with our peers. Chief Customer Officers USA, Atlanta. Next Generation Customer Experience, Indian Wells.
Callminer
AUGUST 6, 2019
In this guide, we’ll help you make more informed buying decisions by describing the various types of call center software, offering expert tips and guidance for choosing the best software solutions for your needs, as well as best practices for utilizing and implementing your call center software suite. Types of Call Center Software.
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