TCN

JULY 6, 2021

We have learned that there are still challenges ahead for STIR/SHAKEN, call blocking, and labeling. The post FCC Robocall Report and an Update on STIR/SHAKEN appeared first on TCN.

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Hodusoft

OCTOBER 26, 2023

EVERYTHING YOU NEED TO KNOW ABOUT STIR/SHAKEN In the present times, a majority of people are facing huge threats from invisible villains that are widely prevalent across the globe. They are robocalls—automated telephone calls that deliver prerecorded messages. Now, not all robocalls are bad. How does STIR/SHAKEN work?

Telecommunications 52

Telecommunications Government Education voip 52

NobelBiz

JUNE 9, 2020

The FCC has been cracking down hard on caller ID spoofing and it’s safe to say it’s a practice frowned upon by both consumers and the regulatory commissions. So we’re keeping this page updated as we go along! There’s a simple explanation for this: spoofing is illegal when it’s against the rules set by the FCC.

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Telemarketing Contact center software Government Healthcare 52

NobelBiz

SEPTEMBER 21, 2020

The following is a list of call & contact center industry reports related to COVID-19. The overview includes: news reports relating to spam calls new regulations from federal and state governments warnings from the FCC, FTC, & FBI reports on contact centers that are refusing to switch to a work-from-home model for their agents.

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Call Center Contact Center Government Banking 52

NobelBiz

MARCH 11, 2020

Amidst a very divided nation, one thing appears to still stand and that’s the hatred elected officials have for robocalls (also referred to as spam calls). Its full name is the “Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act.” The act also makes governmental reports on Robocall measures mandatory.

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Contact Center 52