CSM Magazine

SEPTEMBER 28, 2020

Having a good insurance policy for the car you drive is an essential part of owning a vehicle. Dealing with a company that gives great customer service and knowing that your policy will be honored when needed, is something all car owners strive for. The State of Your Car. Your Home Address.

Transportation 52

Transportation Customer Service Personalization 52

Beyond Philosophy

JANUARY 23, 2019

It is riskier to start your own company versus working for an established company. I recently met with my financial advisor and learned my portfolio was riskier than my wife’s. That’s always been the case; I have always been the one taking more risks. Sometimes the risks I take pay off; sometimes they don’t.

Benchmark 281

Benchmark Marketing Technology Personalization 281

NobelBiz

JUNE 26, 2023

Managing a call center goes beyond delivering exceptional customer service. It requires a deep understanding of the importance of call center infrastructure to maintain a seamless operation. With that in mind, let’s take a closer look at the challenges of maintaining and upgrading call center infrastructure.

Call Center 52

Call Center Interactive Voice Response call center software CRM 52