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COVID-19: Turning Retailers on Their Heads

Quiq

Retails new normal post COVID-19 makes proactive and consistent retail communications even more key during these less-than-normal times. Retailers that have temporarily closed physical locations or have had to adjust store hours are now relying on their digital presence to remain available to customers. Capture More Sales.

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10 Ways to Build Customer Centric Organization

ProProfs Blog

If you were to answer a question, “What is that one thing that customers hate the most? . Customers don’t want to go out of their comfort zone to solve their own problems. So what can you do to provide a smooth and delightful experience to customers throughout their journey? But what is customer centricity ?