Beyond Philosophy
NOVEMBER 11, 2023
It’s pickle time again here on the podcast. This time John has a pickle with his new business. He wants to know some ways that he can get other people to help him sell his products and services. We knew several ways, eight in fact, and they might help you, too. One thing to consider when you listen to this list is how each of the tactics gets you what you want.
Anexa BPO
NOVEMBER 11, 2023
Personalization in the CX sector helps meet customer expectations. As a result, it shouldn’t hurt your business but instead, provide improved customer experiences and create opportunities. However, personalization can backfire when customers feel you’ve overstepped boundaries or your operations are negatively impacted. Balancing Act We are at a crossroads where the desire for personalization is challenged by consumers who resent brands using their personal information to increase sales.
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