Sat.Jul 29, 2023

article thumbnail

Want to build a successful career? Follow these key insights

Beyond Philosophy

18 months. That was the timeline Colin gave himself to move from a sales job to a general manager post. It was a long time ago now, the kind of thing one remembers when they look back over a decades-long career. However, it also worked. Colin did make that transition, moving throughout departments and learning new skills, and always with the goal of moving to general manager.

Sales 195
article thumbnail

Inbound Patient Calls: Learning to Maximize Value

LiveVox

An inbound patient call is one of the highest value interactions to take place at a contact center. The patient is at the contact center’s doorstep, ready to talk – giving contact centers an immediate opportunity to generate revenue and mitigate negative experiences, Yet many contact centers are struggling to implement effective inbound strategies, especially […] The post Inbound Patient Calls: Learning to Maximize Value appeared first on LiveVox.