Wed.Oct 21, 2020

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Want Better CX? Build a Seamless Sales, Service, and Marketing Team

Skybridge

Product selection has grown from a few well-known brand names to an abundance of choice among a growing selection of niche brands across every category. Customer care is where you seal the deal or you take it all down. You can read more below. We would love to talk. The New Role Of Marketing: Taking The Experience To The Customer.

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The Challenges of Omnichannel: Why so Many Contact Centers Struggle with Digital Self-Service

To find how contact centers are navigating the transition to omnichannel customer service, Calabrio surveyed more than 1,000 marketing and customer experience leaders in the U.S. about their digital customer communication strategies. Read the report to find out what was uncovered.