product ai-coaching 
Enghouse Interactive
OCTOBER 21, 2020
AI Makes It Possible (Blog Series). How AI-Enabled Super-Agents Improve CX. Enable your Super-Agents with AI to Deliver Better CX. Adopt automation to make operations more efficient and agents more productive. Agents will become more capable when using AI and should be comfortable doing so. The more YOU KNOW. .
Speaker: Roy Atkinson, Senior Writer Analyst, HDI and ICMI
Setting aside the large costs involved in high rates of employee turnover that can result from lack of employee satisfaction and engagement, the positive results of good Workforce Engagement Management include increased performance and productivity as well as enhanced customer satisfaction and loyalty. What is Workforce Engagement Management?
Expert insights. Personalized for you.
76 
Let's personalize your content