Enghouse Interactive
OCTOBER 21, 2020
As an industry, we’ve overlooked the most important aspect in delivering a positive customer experience (CX) … of making the employee experience (EE) a positive one as well. As we saw in yesterday’s webinar, both enhancing the Customer Experience (CX) and understanding the Voice of the Customer (VoC) are inextricably linked… for the better.
Advertiser: Skilljar
Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo
Basic search: Easily search using keywords, job title, location, industry, and more. Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. We have added 10's of millions of personal emails and mobile records.
Advertisement
This event will bring together the best contact center experts and hottest tools in the industry for you to optimize performance, hire right, and retain your best agents. DISCOVER HIGH AGENT PERFORMANCE OPTIMIZATION SECRETS. FROM 35+ WORLD CLASS CONTACT CENTER EXPERTS! Reserve your seat and add your name to the wait list now!
Expert insights. Personalized for you.
76 
Let's personalize your content