AWS Machine Learning

MARCH 28, 2024

As shown in the example, the BloombergGPT model provided correct answers while other non-domain-specific models struggled: Input: CEO of Assicurazioni Generali? Currently he helps customers in financial service build machine learning solutions on AWS. Raghvender Arni leads the Customer Acceleration Team (CAT) within AWS Industries.

Finance 98

Finance Metrics Banking Engineering 98

CX Journey

JULY 18, 2017

Image courtesy of GMC Who needs a customer experience executive? What advice is there for future customer experience executives? One of my favorite questions was about my "Shark Tank sales pitch" about the CXO role: Why does a company need a customer experience executive? You are serving a customer, not a life sentence.

Customer Experience 44

Customer Experience Feedback Sales Chief Customer Officer 44

CX Journey

JUNE 7, 2017

A customer experience leader, that is. There's an alphabet soup of letters thrown together to title the customer experience leader role, whether it's CCO, CXO, CCXO, etc. They all lead to the same definition: the C-level executive who champions, or advocates for, the customer and his needs throughout the organization.

Customer Experience 36

Customer Experience Chief Customer Officer 36

VocalCom

APRIL 6, 2020

This is the case in the insurance industry, in which contact centers are important facilities established for handling customer service and optimizing the customer experience. In this context, companies must organize themselves quickly in order to maintain their operations. Vocalcom knew how to respond efficiently to our needs.

Contact Center 62

Contact Center Cloud contact contact center solutions Customer Experience 62