Back Office Centers

NOVEMBER 23, 2023

Therefore, while examining the dos and don’ts of data entry outsourcing, it would be wise to make generalizations and adhere to the rule of thumb. The appropriate resources must be hired to meet your needs. Skilled resources Skilled data entry professionals are hard to come by. What is data entry outsourcing?

outsourcing 59

outsourcing Marketing Technology Management 59

ChurnZero

AUGUST 11, 2020

Did you know that 60% of SaaS companies reported a negative impact on customer retention and upsell deals due to the pandemic? Customer retention, along with new customer acquisition, has been challenging for most companies when the pandemic hit. The second quarter of 2020 was chaotic. Train to Listen. I’m sure you have too.

Customer retention 97

Customer retention Chief Customer Officer SaaS Accountability 97

ChurnZero

JANUARY 13, 2022

As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. 10 Customer Success Leaders to Watch in 2022.

Chief Customer Officer 98

Chief Customer Officer SaaS Engineering Consulting 98

Amity

MAY 6, 2018

Onboarding, a fresh beginning for both the "onboarder" and the "onboardee" It entails new relationships, new opportunities, and the bright aspirations of a young and budding customer that you want to bring to success. Quick tips (Do’s and Don’ts). Deciding between high-touch and low-touch.

SaaS 96

SaaS Self service Sales Finance 96