Remove customer-service-superpowers-how-visual-tools-could-give-your-business-the-edge
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Customer Service Superpowers: How Visual Tools Could Give Your Business the Edge

CSM Magazine

Wendy Hamilton, CEO of TechSmith, discusses the transformative power of visual tools for customer service teams. Incorporating visuals into your customer communications can be a game-changer. This results in a better experience for your customers and reduces the strain on your customer service staff.

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Artificial Intelligence and Customer Experience: The Beginner’s Guide

JustCall

Using Artificial Intelligence (AI) to improve your customer experience is a benchmark most businesses want to achieve, and probably even surpass today. The North Star for customer-first organizations is building a symbiotic relationship between AI and CX balancing human capabilities and technical skills. billion by 2030.