Top 5 Customer Service & CX Articles for Week of October 23, 2023
ShepHyken
OCTOBER 23, 2023
Each week, I read many customer service and customer experience articles from various resources. Constructing Care: How Your Customers Know They Matter by Chip Bell (Forbes) It sounds like a broken record. My Comment: Do your customers know you care about them? My Comment: Almost any business can benefit from reviews.
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