Remove customer-experience-pros-to-advance-careers-and-programs-at-new-training-and-certification-event
article thumbnail

CX Pros to Advance Careers and Programs at New Training and Certification Event

CSM Magazine

MaritzCX has announced CXMasters™, an intensive career development event for customer experience (CX) professionals who want to expand and validate their skills, increase customer loyalty, and earn professional recognition. Our clients are asking us to lead the way again with new courses and CX certifications.”.

article thumbnail

18 Customer Service Tips for Financial Services Companies

Help Scout

We know cash rules everything around us, but there are plenty of rules around cash too, and that’s just one of the challenges to delivering great customer service in finance. There are also customer relationships and expectations to manage. Each year, companies spend lots of time, money, and energy training new and existing staff.