JivoChat

AUGUST 31, 2022

According to Instagram Trend research Study , 91% of the surveyed active users watch videos on Instagram weekly. You can make reels about several different topics, from fashion to recipes. . Then, you can see the most successful topics and video types that you should invest on to keep producing. With almost 1.3

Scripts 75

Scripts Analytics Metrics Surveys 75

Quality Contact Solutions

DECEMBER 31, 1969

Be prepared to restate why the solution you are presenting is unique and try to trigger curiosity for accepting an appointment with your company. In the next article on this topic, I’ll share best practices for finding a good prospect list. Not Interested” rebuttal. Don’t restate the same information from your initial pitch.

Telemarketing 64

Telemarketing Best practices B2B Automotive 64

JivoChat

FEBRUARY 22, 2023

When they are scrolling through their feed, and see a video with a high number of likes, it may instigate their curiosity, increasing the number of views. Every time you plan a video, from the researching content to recording, try to put yourself in your audience’s shoes.

Analytics 75

Analytics Scripts Accountability Personalization 75

JivoChat

OCTOBER 25, 2022

When the topic is how to monetize a blog with influence marketing. You can post articles with topics related to the ebook, then instigate the readers’ curiosity, and invite them to learn more about it on your ebook. . So, when they recommend a service or product, companies know this helps increase sales.

Advertising 75

Advertising Sales Marketing Best practices 75

ChurnZero

NOVEMBER 18, 2021

I started researching easy ways to keep my plants alive with as little maintenance as possible. When you host a webinar about X topic, invite your student audience to take their ideas to the community to start a discussion. When you post a tutorial video, include a few knowledge base articles that relate to the topic.

Education 98

Education SaaS Real estate Self service 98

CustomerSuccessBox

MAY 23, 2022

With a lot of research and validation from clients and industry experts, Peter has defined some filtered observatory skills that are expected out of a Customer Success Manager of today that goes as-. Data curiosity that creates insights. To be selling as a Customer Success Manager is still a debatable topic.

Accountability 52

Accountability Marketing Construction Management 52

Peter Lavers

FEBRUARY 18, 2015

Customer Think is a really interesting hub of guest bloggers on customer related topics (especially US writers). Customer Insight work only adds value if it is acted upon and you cannot afford for costly technical resource to be tied up satisfying someone else’s intellectual curiosity or desire to appear smart.

Metrics 176

Metrics Best practices Analytics Customer effort 176

CrazyCall

SEPTEMBER 11, 2018

There are a few factors that can influence your cold calls – a good lead base , a proper research and your preparation. The call has to focus on one topic. Here I focus on delivering information to the user that has emotional appeal, drives his interest and invoke curiosity. How to do it? Is the calling a cold call?

Scripts 124

Scripts Sales Telemarketing Consulting 124

ChurnZero

NOVEMBER 18, 2021

I started researching easy ways to keep my plants alive with as little maintenance as possible. When you host a webinar about a certain topic, invite your student audience to take their ideas to the community to start a discussion. When you post a tutorial video, include a few knowledge base articles that relate to the topic.

Education 52

Education SaaS Real estate Self service 52

Lumoa

AUGUST 23, 2021

Research also shows that 85% of Americans take the time to watch online videos each day. Think about the verbiage your customers are using and the topics they’re discussing. Another trend to emerge throughout the increasing digital interactions has been the use of video.

Customer Experience 94

Customer Experience Analytics Surveys Customer retention 94

Russel Lolacher

MAY 1, 2022

So our topic today is about speaking well, at work. How do we present ideas on topics? This one, the one that we’re talking about today, was, was really based on an algorithm, you know, the publishing company tracks searches, and the number of searches on the topic of effective communication at work and what the subtopics were.

Employee engagement 52

Employee engagement Personalization Management Scripts 52

ClearAction

MAY 18, 2017

Why: solves response rate and touch-point challenges, improves insights’ richness, increases relevance to originators of issues/applause, re-focuses VoC team’s attention to post-research data streaming to all functional areas across the company. Drive insatiable curiosity about customers. Plus, gadgets!”).

Feedback 54

Feedback Surveys Benchmark Analytics 54

Russel Lolacher

AUGUST 1, 2022

And I think the idea of curiosity and asking questions and understanding people comes in pretty handy with the topic we’re talking about today, which is accessibility. And that’s, I think, curiosity and openness. And that it’s I really like the idea of curiosity of maybe understanding your staff a bit more.

Government 98

Government Personalization Education Employee engagement 98

Interaction Metrics

JULY 10, 2023

There’s detail about each of these topics below, so keep reading if you want to learn more. ” Whether you’re using AI or a team of researchers to analyze your data, the tagging process is the same – and it requires human input. Often, the research teams comprise a total of 10 to 12 employees or more.

B2B 48

B2B Customer Experience Chatbots Feedback 48

JustCall

JUNE 5, 2020

Invoke curiosity with the subject line. Do thorough research on prospects so that you can offer to optimize any aspect of their business. Firstly, this will show that you have done your research on the prospects and are willing to help them address their business problems. “ Hi (name of prospect) . on (relevant subject).

Sales 52

Sales Scripts Feedback Marketing 52

JustCall

JUNE 5, 2020

Invoke curiosity with the subject line. Do thorough research on prospects so that you can offer to optimize any aspect of their business. Firstly, this will show that you have done your research on the prospects and are willing to help them address their business problems. “ Hi (name of prospect) . on (relevant subject).

Sales 52

Sales Scripts Feedback Marketing 52

CrazyCall

NOVEMBER 27, 2018

A good way to start is by bringing up a neutral, but the positive topic. Plan and prepare before reaching out to your prospects – probe their social media to understand what sparks their curiosity and what their pain points are, and tailor your outbound call to them. Be natural. Outbound calling is as much science, as it is art.

Outbound sales 64

Outbound sales Scripts Average Handle Time Sales 64

RapportBoost

DECEMBER 10, 2018

According to research from Aberdeen, companies who provided an Omni-channel customer experience achieve a 91% higher year-over-year increase in customer retention, compared to organizations who don’t. We know this from research. I know Nate and Kaye got a few case studies about these topics to share.

Customer centricity 40

Customer centricity Contact Center Self service Journey mapping 40

Russel Lolacher

JUNE 13, 2022

Dr. Robyn is the Employee Experience Advisor for Medallia and an I/O Psychology Researcher – scientist-practitioners who have expertise in the design, execution and interpretation of research in psychology and who apply their findings to help address human and organizational problems in the context of organized work. Keith Kmett.

Coaching 59

Coaching Engineering Personalization Feedback 59

Jon Arnold

OCTOBER 16, 2020

Details are here , and I’ll be joined by Heather Barrow of Eventus , as she shares highlights from her recent white paper about this topic – it’s quite good, and you should give it a read. This is a rich topic, and as my researcher curiosity takes its unpredictable path, things keep getting more interesting.

Big data 98

Big data Contact Center Analytics Metrics 98

Netomi

JANUARY 5, 2022

Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. Aimee Lucas. Principal Analyst – Qualtrics. Annette Franz.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

JivoChat

JUNE 13, 2023

Tell the History of Your Brand Storytelling is very important when it comes to drawing the readers’ attention and instigating their curiosity. For example, if you have a makeup brand, one alternative is to record how the products are created in the lab, highlighting some curiosities. Top 18 Social Media Content Ideas 1.

Accountability 75

Accountability Marketing Sales Personalization 75

CSM Practice

SEPTEMBER 7, 2022

o Natural curiosity about numbers and metrics. o Ask the CSM to research certain topics and obstacles customers face in their market, then present them as part of the exercise. . o Experience in creating and maintaining Project and Onboarding plans o Defining Roles and Responsibilities with customers . o Scope management .

Management 52

Management Analytics Scripts Metrics 52

Russel Lolacher

JULY 4, 2022

Now that definitely lends itself segue into our topic today, which is all about networking and connecting and community building. So I mean, it’s just a really great resource on this topic. Oh, I love that word curiosity. Oh, I love that word curiosity. Russel Lolacher. So was that done driven by you? Nate Brown.

Personalization 52

Personalization Employee engagement Customer Experience Scripts 52

Russel Lolacher

NOVEMBER 14, 2022

A few reasons why he is awesome – He’s the CEO and Chief Catalyst for Ignite 360, a market research, insights and strategy firm, he’s the author of TELL ME MORE ABOUT THAT – Solving the Empathy Crisis One Conversation at a Time. He has many many years of experience in research, communications and marketing. Hello, Russel.

Personalization 52

Personalization Consulting Consulting Advertising 52

ProProfs Blog

JANUARY 28, 2021

The marketers at Yotpo did this thorough research which revealed that a site with customer reviews brings you about 45% more traffic, on an average. If your company has a forum on the website, with threads for each of your products, and an active community, you can create a topic asking for testimonials from the customers.

Feedback 148

Feedback Surveys Customer Support Sales 148

Branch Mesenger

SEPTEMBER 25, 2018

We've written quite a bit about this topic, highlighting our move from Los Angeles to Minneapolis. According to, naturally, an Instagram post : “We’re planning on taking some time off to explore our curiosity and creativity again. Before you hit the bike, read about the research in The Wall Street Journal. ????

Transportation 54

Transportation Government Advertising Technology 54